Boiler Installation
Vaillant and Worcester Bosch approved installs, with up to a 10-year parts and labour manufacturer warranty.
Epsom · Reigate · SW London
Trusted Heating Engineer
& Plumber in Epsom,
Reigate & South West London
Gas Safe registered, owner-operated and straight with you on price. No call-out fee, ever, just £90 + VAT for the first hour of call-out work, or a fixed price agreed upfront on bigger jobs.
- Gas Safe registered, No. 627292
- No call-out fee, ever
- Standard call-outs within 24 hours
- Free quotes, fixed price on bigger jobs
Gas Safe Registered
No. 627292
No Call-Out Fee
Ever, on any job
Free Quotes
Fixed price on larger jobs
Vaillant & Worcester
Approved installer
Same-Day Emergencies
Often within hours
What I do
Heating and plumbing work,
done once and done properly
From an emergency plumber call-out at 7am to a full boiler installation in Surrey, every job is carried out by the same Gas Safe registered engineer who quoted it. No sales team, no subcontracted guesswork.
Boiler Repair
Fault-found and fixed by a Gas Safe registered engineer, no call-out fee before the diagnosis.
Boiler Servicing
Annual servicing that protects your warranty and catches small faults before they become cold showers.
Gas Safety Certificates (CP12)
Landlord gas safety records issued on the day, with clear notes on anything that needs attention.
Central Heating Installation
Full system design and install, balanced properly so every room reaches temperature.
Central Heating Repairs
Cold radiators, noisy pipework, pressure loss and thermostat faults traced back to the real cause.
Powerflushing
Sludge and debris flushed out to restore circulation, cut running costs and protect a new boiler.
Radiator Installation & Repair
New radiators, towel rails, valve swaps and relocations, finished neatly and tested before I leave.
General Plumbing
The everyday jobs done properly: pipework, waste, pressure problems and bathroom plumbing.
Transparent pricing
No call-out fee.
Not now, not ever.
Plenty of firms charge a call-out fee that only covers turning up , then start the hourly clock on top. I don't. You pay for the work, from the moment the work starts, at a rate you were told before I set off.
If a job looks like it will run past three or four hours, you get a fixed price upfront instead of an open-ended hourly bill. If it turns out to be a ten-minute fix, you pay for a short visit rather than a padded invoice.
Get a price on the phone- Call-out fee
- £0
- First hour of call-out work
- £90 + VAT
- Each additional 30 minutes
- £45 + VAT
- Jobs over 3–4 hours
- Fixed price agreed upfront
- Quotes
- Free
Why Heating Heroes
You deal with the engineer,
start to finish
Heating Heroes has been trading since 2017 and it is still run the way it started: one Gas Safe registered engineer who answers his own phone, quotes his own jobs and stands behind his own work. You will not be handed between a call centre, a surveyor and whoever happens to be free.
Around half the work I do is boiler repair and emergency call-outs, so the day is built around getting to people quickly. If your situation is urgent, I will talk you through the immediate safety steps, how to isolate the water, for instance, over a video call while I am on my way to you.
More about Heating Heroes
Within 24 hours
Standard call-outs attended inside a day wherever possible.
Same-day emergencies
Genuine emergencies such as leaks, often within a couple of hours.
Safety help en route
Video-call guidance on isolating water or gas while I travel to you.
Insured & registered
Gas Safe No. 627292, with public liability insurance in place.
Guarantees & warranties
Cover that outlasts
the invoice
Up to 10 years on Vaillant
As a Vaillant approved installer, new boilers can carry up to a 10-year parts and labour manufacturer warranty.
Up to 10 years on Worcester Bosch
Worcester Bosch approved installs also qualify for up to 10 years' parts and labour warranty cover.
1 year workmanship & parts
Every job carries a 12-month guarantee on my workmanship and on the materials and parts I supply.
Areas covered
Local to Epsom, Reigate
and South West London
Based in Epsom, with the business registered in Reigate, covering Surrey and South West London, close enough that an emergency call rarely means a long wait. Most enquiries come from my heating engineer in Epsom and plumber in Reigate patches.
Check your areaCommon questions
Straight answers before
you pick up the phone
Do you charge a call-out fee?+
No, never. Reactive call-out work is £90 + VAT for the first hour, then £45 + VAT per additional 30 minutes. Nothing is charged simply for turning up.
How quickly can you attend?+
Standard call-outs are attended within 24 hours wherever possible. Genuine emergencies such as leaks are same day, often within a couple of hours.
Are you Gas Safe registered and insured?+
Yes. Heating Heroes is Gas Safe registered under number 627292 and holds public liability insurance. On the rare occasion a subcontractor assists, they are covered under that same policy.
How is a boiler installation priced?+
Anything likely to run beyond three to four hours is quoted as a fixed price upfront rather than billed hourly, so you know the total before work begins. Quotes are always free.
What happens if I call outside working hours?+
Standard hours are mon–fri, 8:00am – 5:00pm, and the phone is still answered outside them. If it is an emergency, say so and it will be treated as one.
Your feedback
Had work done? Leave a review
Reviews from real customers help the next household in Surrey and South West London pick a heating engineer they can trust. It takes a couple of minutes.
Need a heating engineer you can actually get hold of?
Call us direct for a straight answer on what's wrong, what it costs and when it can be done. Quotes are always free and there is never a call-out fee.