Wasted water, quietly adding up
A tap dripping at a steady rate, or a toilet cistern that never quite stops filling, wastes a significant amount of water over a year, and on a water meter, that shows up on the bill.
Emergency Call-Outs, Out Of Hours Too, no call-out fee
Dripping taps, running toilets, cracked cisterns and new fittings you have bought yourself, installed or repaired properly, with isolation valves fitted where they should be so the next job is easier too.
Free quote, no call-out fee ever, and a clear price before any work starts.
This covers everything from a single washer replacement on a dripping tap to fitting a full new bathroom or kitchen suite bought elsewhere. It includes kitchen and bathroom mixer taps, pillar taps, thermostatic and manual shower valves, close-coupled and wall-hung toilets, cisterns, macerator units and the isolation valves and waste connections that go with them.
Taps fail in fairly predictable ways: worn washers or cartridges causing drips, corroded spindles making them stiff to turn, or a mixer unit that has simply reached the end of its working life. Toilets are usually a cistern fault (a worn flush valve, a failing float valve, a cracked syphon) or a leak at the pan connector or waste. Diagnosing which of those it is before quoting means you are not paying for a full replacement when a repair would do, or paying repeatedly for repairs on a fitting that is genuinely worn out.
For installations, I check the existing supply pipework, isolation valves and waste connections before fitting anything, because a beautiful new tap fitted onto an old, corroded isolation valve is a leak waiting to happen. Isolation valves are fitted or replaced as part of the job where they are missing, so future maintenance does not mean turning off the water to the whole house.
Homeowners and landlords across Reigate, Epsom, Banstead, Cobham and South West London who need a tap or toilet repaired, or a new one fitted, whether supplied by me or bought separately.
A dripping or stiff tap, a toilet that runs constantly or will not flush properly, a cracked cistern or pan, a leak at a waste or supply connection, or a bathroom or kitchen refit that needs fittings connected properly.
A badly fitted tap or toilet connection can leak slowly for months before it is noticed, and toilets in particular need correct waste connections to avoid smells or blockages. Getting isolation valves and connections right the first time avoids call-backs.
A dripping tap or a slightly running toilet feels like a minor annoyance, but both waste water continuously and can point to a fitting that is close to failing outright.
A tap dripping at a steady rate, or a toilet cistern that never quite stops filling, wastes a significant amount of water over a year, and on a water meter, that shows up on the bill.
A worn cartridge or valve that is left will eventually fail completely, sometimes with a burst of water rather than a drip, which is a far less convenient time to deal with it.
A leaking pan connector or cistern seal can cause water damage to flooring, particularly on timber floors, long before it is obviously visible.
New taps or a toilet fitted without checking the isolation valves and waste connections underneath can leak within weeks, meaning the new fitting has to come off again.
Tell me what is happening, dripping, running, leaking, or a new fitting to install, and I will give you a realistic idea of the likely work before I arrive.
I check the fitting itself along with the isolation valves, supply pipework and waste connections behind it, since these are often the real source of a leak.
Repairs are quoted on the standard hourly rate, £90 + VAT first hour, £45 + VAT per additional 30 minutes. Larger installation jobs, such as a full bathroom suite, get a fixed price agreed upfront.
Worn parts are replaced, or the new tap, toilet or cistern is fitted with isolation valves and waste connections made properly, not just reused if they are past their best.
Everything is tested under normal use before I leave, running the tap, flushing the toilet, checking for leaks at every joint, and the work is covered by a 1 year workmanship guarantee and 1 year on parts supplied.
The worn part is identified and replaced, rather than a temporary fix that needs revisiting in a few months.
Working isolation valves mean the next repair or maintenance job does not need the water to the whole house turned off.
You can get a dripping tap or running toilet looked at without a charge just for the visit.
A full bathroom or kitchen fittings job is quoted as a fixed price upfront, so there are no surprises on the day.
Waste and supply connections made properly reduce the risk of smells, slow drainage or leaks developing after the job.
1 year on workmanship and 1 year on materials and parts supplied gives confidence the fix or install will hold.
Here is how I approach the tap and toilet jobs that come up most often across Reigate, Epsom, Banstead and the wider Surrey and South West London area.
Dripping taps are usually a worn washer, a failing ceramic cartridge, or a corroded spindle. I identify which before quoting, since a cartridge replacement is a different job to a full tap replacement.
For new installations, whether kitchen mixers, bathroom basin taps or shower valves, I check the supply pressure and pipework first, since some mixer taps and thermostatic valves need a minimum pressure to work properly.
A toilet that runs constantly is usually a worn flush valve or float valve inside the cistern. A toilet that will not flush properly can be a syphon fault or a blockage further down the waste. A leak at the base is often a failed pan connector rather than the toilet itself.
For new installations, close-coupled, wall-hung or back-to-wall, the waste connection and cistern fittings are checked and set up correctly, with isolation valves fitted so future maintenance is straightforward.
Many customers buy their own tap, toilet or shower valve and want it fitted properly. I am happy to install fittings supplied by you: I will check the fitting is compatible with the existing pipework and supply pressure before starting, and flag anything that is not suitable before you are committed to it.
Most of this work is in houses and flats across Epsom, Reigate, Banstead, Cobham, Walton-on-Thames, Dorking, Worcester Park and South West London. Landlords often combine tap and toilet repairs with a gas safety certificate visit or general plumbing check.
Small commercial premises, cafes, offices, salons, are also covered for tap and toilet installation and repair within scope.
Most repairs are charged at the standard reactive rate of £90 + VAT for the first hour, £45 + VAT per additional 30 minutes, with no call-out fee. Many tap and toilet repairs are completed within that first hour.
Quotes are always free. Smaller jobs are usually priced on the hourly rate, while larger installations, such as a full bathroom suite, are given a fixed price upfront once I have seen what is involved.
Yes. I regularly fit customer-supplied taps, toilets and shower valves. I will check compatibility with your existing pipework and water pressure before starting and let you know if anything is not suitable.
A straightforward tap or toilet swap is usually completed within a couple of hours. A full bathroom suite installation takes longer and is scoped and timed as part of the fixed quote.
1 year on workmanship and 1 year on the materials and parts I supply, on both repairs and installations.
Yes. A constantly running toilet wastes a meaningful amount of water over time and usually points to a worn flush or float valve, which is a straightforward and inexpensive repair when caught early.
Standard call-outs are attended within 24 hours where possible. If it is a genuine emergency, a leak you cannot stop, I aim to attend same day, often within a couple of hours.
Where they are missing or badly corroded, yes. Working isolation valves make future repairs and maintenance much easier and are worth fitting properly rather than skipping.
Epsom, Reigate, Banstead, Cobham, Walton-on-Thames, Dorking, Worcester Park, the surrounding Surrey towns and South West London. I am based in Reigate.
Yes, macerator units are fitted where a toilet is needed in a location without a suitable gravity waste run, such as a basement or an added downstairs cloakroom.
Tap & Toilet Installation & Repair is carried out across Epsom, Reigate, Banstead, Cobham, Walton-on-Thames, Dorking, Worcester Park, Surrey, South West London and the surrounding towns. See the full areas covered or request a free quote.
Whether it is a dripping tap, a running toilet or a fitting you have bought and need installed, get in touch for a free quote. No call-out fee, and a 1 year guarantee on the work.